Give Good Face (and Voice!)

Studies show that trust – perhaps the most important element of effective communication – is closely tied to facial expression. In our first year of

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Status Report

We’ve all heard the old adage, “Dress for the job you want, not the job you have,” and I think most of us would agree

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Push: It’s Not The Only Option

When communicating something important, be it one-to-one or one-to-many, it’s important to emphasize key ideas to influence and drive action. But it’s also important to

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Trouble at the Starting Line

Trouble at the Starting Line

As many of my clients will agree, the most challenging part of any presentation, meeting, or other high-stakes communication is the beginning (with the end

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Superlatives are the ABSOLUTE BEST!

It’s a common temptation to add qualifiers like, “very,” “really,” “super,” “amazingly,” “totally,” etc. to our descriptive words – especially when they relate to our

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